Schoolola Pty Ltd, ABN 77 670 324 900, trading as ACROBO. Last updated 12 September 2026.
Terms and refunds
What you are buying
A place for one child in one course at the centre you choose, or online where the course offers it. The number of sessions, session length and price are shown on the course page and on your tax invoice. Prices include GST.
Payment
Payment is taken in full at checkout through Stripe. Your tax invoice is emailed to you and is available any time from My ACROBO. A place is confirmed when your centre contacts you with a start date, usually within 24 hours of payment.
Refunds
You can ask for a refund at any point, before or after the course starts. Refunds can be for the full amount or for part of it. The amount is agreed with your centre, taking into account sessions already delivered and any home kit that has been dispatched. To ask, email support@acrobo.com.au with your invoice reference or speak to your centre. Refunds go back to the card you paid with, usually within 5 to 10 business days.
If we cancel
If ACROBO cancels a course or a session and cannot offer a replacement, you receive a full refund for the sessions not delivered.
Missed sessions
A session your child misses is not refunded on its own. Your centre will offer a make-up session where it can.
Coupons
A refund is of the amount you actually paid, not the list price.
Home kits
A home drone kit is included in the price shown for online delivery. It is yours to keep. If you withdraw before it is dispatched, its cost is refunded with the course. After dispatch, it is not refundable unless faulty.
Your rights
Nothing in these terms limits your rights under the Australian Consumer Law. If a service is not delivered with due care and skill, or does not match its description, you are entitled to a remedy regardless of the above.
Contact
support@acrobo.com.au. Reply to any ACROBO email and a person reads it.